When will my order be shipped?
We do our utmost to deliver the order to your home as quickly as possible. We ensure that all orders are delivered within 1 to 3 working days. Our courier, BPOST delivers from Monday to Friday.
How can I track my order?
As soon as your order is sent from our distribution center you will receive a shipping confirmation with the track & trace code of your order. Once your order has been taken with the mail deliverer you can follow it.
I am not home when my order is delivered, what should I do?
No problem! The delivery person will put a note in your mailbox and let you know which steps you should take in order to obtain your package.
How much do you charge for shipping?
Zone | Shipping fee | Shipping fee on orders > €100 |
---|---|---|
Zone 1 Belgium and Netherlands |
€4,99 | Free |
Zone 2 Austria, Denmark, France, Germany, Italy, Luxembourg, Portugal, Spain, Sweden and Switzerland |
€6,99 | €6,99 |
Zone 3 United Kingdom |
€9,99 | €9,99 |